Terms & Conditions - Trad Mod Surveyors

Terms and Conditions
Company details
Company registered address: 40 Ringwood Avenue, Chesterfield, S41 8RB
Company number: 16377096
Terms and Conditions
Please see the email sent with your appointment confirmation for the full terms and conditions relating to your inspection.
Website usage terms and conditions
Welcome to this website. By continuing to access or use it, you confirm that you accept and agree to be bound by these terms of use, which, together with our privacy policy, govern the relationship between Trad Mod Surveyors Ltd. and you in connection with this website. If you do not agree with these terms, please refrain from using the website.
In these terms, “Trad Mod Surveyors Ltd.”, “we”, “our” and “us” mean the owner of this website, whose registered office is Trad Mod Surveyors Ltd., 40 Ringwood Avenue, Newbold, Chesterfield, S41 8RB. Our company registration number is 16377096, registered in England and Wales. “You” and “your” mean any person accessing or viewing this website.
The use of this website is subject to the following terms of use:
The material on this website is provided for general guidance and use only, and may be amended without prior notice.
Any reliance you place on the information or materials available through this website is entirely at your own risk, and we accept no liability for it. It is your responsibility to ensure that any products, services or information available through this website are suitable for your individual requirements.
This website includes content that is owned by us or used under licence. Such content includes, without limitation, the design, layout, overall appearance and graphics. Reproducing any of this material is prohibited except where permitted under the copyright notice forming part of these terms and conditions.
Any trade marks appearing on this website which are not owned by, or licensed to, the website operator are acknowledged accordingly.
Unauthorised use of this website may result in a claim for damages and/or constitute a criminal offence.
From time to time, this website may contain links to external websites for your convenience and additional information. The inclusion of such links does not imply that we recommend or approve those websites, and we accept no responsibility for their content.
Your use of this website, and any dispute arising from that use, shall be governed by the laws of England, Northern Ireland, Scotland and Wales.
Delivery, Cancellations & Refund
Delivery Policy
Your survey will be arranged once instructions have been received, and the report will be issued after payment has been successfully processed. Inspection dates will depend on surveyor availability. We aim to send your documents within 5 working days following completion of the inspection date.
Any timescale we provide for delivery of reports is an estimate given in good faith only. We will use all reasonable efforts to provide the reports within the timeframe indicated.
Cancellation Policy
If you cancel before the inspection takes place and more than 7 days after the date of ordering, Trad Mod Surveyors Ltd. will be entitled to retain a fee of £60 to cover expenses reasonably incurred.
If cancellation occurs within 2 days of the survey date, Trad Mod Surveyors Ltd. will be entitled to retain a fee of £60 to cover expenses reasonably incurred.
If you cancel your survey on the agreed inspection date, or if the surveyor is unable to gain access to carry out the inspection, you will be charged 50% of the total fee.
If you choose to cancel your survey for any reason after the inspection has been completed but before the written report has been issued, we will charge a fee equal to 80% of the total fee. All charges are subject to VAT at the prevailing rate.
Refunds Policy
Refunds will be made where an error occurs at the point of payment, such as an overcharge to a credit card or an error when submitting details. Any refund due will be returned using the same payment method originally used for the purchase. Refunds will be processed within 5 working days of receiving written notice of cancellation.
Privacy policy
This privacy policy explains how Trad Mod Surveyors Ltd. collects, uses and safeguards any information you provide when using this website.
Trad Mod Surveyors Ltd. is committed to protecting your privacy. If we ask you to provide information that could identify you while using this website, you can be assured that it will only be used in accordance with this privacy policy.
Trad Mod Surveyors Ltd. may revise this policy from time to time by updating this page. You should review this page periodically to ensure you remain happy with any changes.
This policy is effective from 01 January 2026.
What we collect
We may collect the following types of information:
your name and job title
your contact details, including your email address
demographic information, such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We collect this information so that we can understand your needs, improve our service, and in particular for the following purposes:
Internal record keeping.
We may use the information we collect to improve our products and services.
We may occasionally send you promotional emails about new products, special offers, or other information we believe may be of interest to you, using the email address you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may get in touch by email, telephone or post. We may also use the information to tailor the website to your interests.
Security
We are committed to keeping your information secure. To help prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic and managerial procedures to protect the information we collect online.
How we use cookies
A cookie is a small file that asks for permission to be stored on your computer’s hard drive. Once accepted, the file is added and helps analyse website traffic or lets you know when you visit a particular page. Cookies enable web applications to respond to you as an individual by tailoring their operation to your needs, preferences and interests through the collection and storage of relevant information.
We use traffic log cookies to identify which pages are being viewed. This helps us analyse webpage traffic data and improve our website so that it better meets customer needs. We use this information only for statistical analysis purposes, after which the data is removed from our systems.
Overall, cookies help us provide a better website by allowing us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.
You may choose to accept or decline cookies. Most web browsers accept cookies automatically, but you can usually adjust your browser settings to decline them if you prefer. Please note that doing so may limit your ability to make full use of the website.
Links to other websites
Our website may include links to other websites that may be of interest to you. However, once you leave our site using those links, please note that we do not control the other website. We are therefore not responsible for the protection or privacy of any information you provide while visiting such sites, and those sites are not governed by this privacy policy. You should exercise caution and review the privacy statement applicable to the website concerned.
Controlling your personal information
You can choose to limit the collection or use of your personal information in the following ways:
Whenever you are asked to complete a form on the website, look for the box you can tick to indicate that you do not want your information to be used for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing, you may withdraw that consent at any time by writing to us or emailing info@tradmodsurveyors.co.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional material about third parties that we think may interest you, but only if you have indicated that you wish to receive this.
You may request details of the personal information we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held about you, please write to Trad Mod Surveyors Ltd., 40 Ringwood Avenue, Newbold, Chesterfield, S41 8RB.
If you believe that any information we hold about you is incorrect or incomplete, please write to us or email us as soon as possible at the above address. We will promptly correct any information found to be inaccurate.
Website disclaimer
The information on this website is provided for general information purposes only. It is supplied by Trad Mod Surveyors Ltd. and, while we make every effort to keep it accurate and up to date, we give no representations or warranties of any kind, whether express or implied, regarding the completeness, accuracy, reliability, suitability or availability of the website or the information, products,

Adrian Portianow

My experience with TradMod was brilliant from start to finish. The quote came through quickly, and there was no pushiness afterwards. Whenever I had questions, Jess or Tom answered them clearly, and they sorted out the terms before carrying out the survey. Once it was done, I had a really thorough report back within the time they’d promised. Tom even arranged a time to talk me through it and answer anything I wasn’t sure about. Honestly, if you’re after a good surveyor, I’d happily recommend them.

Nicola Walters

I would highly recommend Tom. He carried out a thorough and informative Level 2 survey for us, which included thermal imaging and additional drone footage to provide a clear view of the roof. The report was detailed and easy to understand, with multiple photographs to clearly illustrate his findings. Following the report, we had a phone consultation to go through everything in detail, which was extremely helpful. Tom has also been very responsive to further queries as they’ve arisen while we consider next steps for the property. This level of ongoing support has been above and beyond our expectations, and it’s been invaluable to have his professional insight throughout the process. Thank you, Tom!

Laura Clarke

As first-time buyers, we wanted a company we could trust, and Tradmod Surveyors were excellent from start to finish. Paul and Tom carried out a full structural survey on the house we’re buying and provided a very detailed report within just 5 days. They also arranged a telephone consultation to go through the key areas, explain any concerns, and answer our questions in a way that was easy to understand. It really helped put our minds at ease. Great service, good price, and very professional throughout. We’d highly recommend them, especially for other first-time buyers.

Markus Hey

We recently used Tradmod Surveyors for a full structural survey on a house we are in the process of buying, and we were really impressed with the service. Paul and Tom were both professional, friendly, and easy to deal with from start to finish. The report was returned within just 5 days and was very detailed, giving us a clear understanding of the property and any potential issues. They also arranged a telephone consultation to talk through the key areas, which was incredibly helpful and gave us the chance to ask questions and feel more confident moving forward. Highly recommend Tradmod Surveyors if you’re looking for a thorough, efficient, and reassuring service.

Libby Barlow

I am a first-time buyer and Trad Mod Surveyors stood out from the other quotations I received for a Level 2 Home Buyers Survey. Paul initially gave me a call to discuss the quotation and answer questions I had to help me choose the right survey, no question was a silly one. The survey report was very thorough and has helped me with negotiations. I discussed the report on the phone with Tom and he was very personable and realistic and advisable. Thanks again :)

Tommy Leahy

Tom completed a level 3 building survey, this was well laid out, comprehensive, and even gave the approximate costs of remedial needed. I would recommend Trad Mod Surveyors Ltd to anyone looking for a reliable and cost effective survey. It was also really helpful that Tom spoke to me on the phone afterwards to discuss specific findings of his survey.

Fiona Rushbrook

I found TradMod Surveyors to be very helpful and responsive. They followed up my initial request for a quote with a friendly phone call and a very reasonable price. The survey was completed in a very timely manner, and their subsequent communications were helpful, honest and informative. The survey was very thorough and helped me to make a decision over my house purchase. Tom Hutchinson in particular was very approachable, professional and courteous. I would definitely recommend them.

Eloise Waite

Recently had a survey done by Tom, he provided a through report and was very easy to contact throughout the process. Really happy with the service he provided and would recommend.

S Lin

We are very happy with the service we received. Tom provided a very detailed and clear report, highlighting both the main issues and practical recommendations in a way that was easy to understand. With the photos taken using a camera, drone and thermal imaging camera, we felt we were provided with a thorough and reliable report. Tom was also very patient in answering all of our follow-up questions and took the time to explain everything clearly, which gave us real confidence in our decision-making. His professionalism, knowledge and approachability made the whole process far less stressful. We would highly recommend his services to anyone looking for a reliable and thorough surveyor!

Sue Curry

Tom was the first surveyor to respond to my request and came across as very pleasant and amiable. The survey report he produced was very thorough, but easy to understand. He was very willing to talk me through his findings after I had read the report. I would happily recommend Trad Mod Surveyors Ltd to anyone.

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